{"id":1846,"date":"2017-04-06T14:15:36","date_gmt":"2017-04-06T14:15:36","guid":{"rendered":"https:\/\/powerppi.com\/?page_id=1846"},"modified":"2020-06-26T15:16:35","modified_gmt":"2020-06-26T15:16:35","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/powerppi.com\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"

Power Plus International Policies<\/strong><\/h1>\n

Terms of Service<\/p>\n

Shipping\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n

Orders that are in-stock which qualify as \u201csmall-pack shipments\u201d and which are placed prior to 2:00 pm Eastern Standard Time ship out the same day that the order is placed. \u201cFreight shipment\u201d orders will be shipped out within one to two business days of the order being placed. A Power Plus International representative will notify customers within the same business day of orders that are partially in stock. If this occurs customers have the option to proceed with multiple shipments, and may incur an additional shipping charge.<\/p>\n

If an order is not in-stock it may be drop-shipped from a vendor or manufacturer within 1-3 business days that the order is placed. A Power Plus International representative will inform the customer of the delayed shipment within the same business day.<\/p>\n

On rare occasions, items may not be available for an extended amount of time. Typically this occurs for items that Power Plus International nor our vendors have in stock. If this situation occurs Power Plus International is required to wait until the next manufacturing run for the item to become available. A Power Plus International representative will notify customers within the same business day if this occurs and present the customer with alternate available options.<\/p>\n

Fees associated with shipping address information that is incorrect, including address type, lift gate requirements, etc. will be forwarded to the customer.<\/p>\n

June 26 2020<\/p>\n

Payment<\/strong><\/p>\n

Power Plus International accepts the four major credit cards as a method of payment, including: Visa, MasterCard, American Express and Discover. Credit card payments are processed through our credit card gateway and all information is secured through a 256-bit SSL encryption. We do not store any credit card information for transactions processed through our site.<\/p>\n

Business customers are subject to Net-30 terms from the date of invoice when purchasing on a pre-approved line of credit. Purchases made on account are invoiced within 1 business day of product shipment and invoices will be e-mailed to the primary contact on the order. A paper copy of the invoice will be mailed to the billing address submitted with all orders made using Power Plus International. Invoices concerning purchases that are not made through our website will be mailed or e-mailed to the primary contact as well, unless instructed otherwise. There will be a monthly 1.5% late fee charge on any past due balance.<\/p>\n

Additional terms of payment, including price, may be communicated to you via Power Plus International or other means and are hereby incorporated into this Agreement by reference. Unless otherwise stated, all of Power Plus International prices are denominated in United States dollars.<\/p>\n

June 26 2020<\/p>\n

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Returns<\/strong><\/p>\n

Power Plus International will accept\u00a0returns up to 60 days after the date of invoice if not special order.\u00a0All<\/strong>\u00a0returns must be issued an RMA number before any return is accepted.\u00a0Special Factory order Items made to order are NOT Returnable. \u00a0Standard RMA requests can be made via e-mail at: \u00a0sales@powerppi.com<\/a>\u00a0 Attn: Returns<\/p>\n

All items returned within 30 days if they are in saleable condition (original packaging and contents in excellent shape) but sill need an RMA before sending back and its the Customer responsibility for shipping back to Power Plus International warehouse may qualify for no restock fee depending on if shipped form factory or Power Plus International warehouse .\u00a0Items returned after 30 days are subject to a 15% to 25% re-stock fee. Items returned after 60 days are subject to a 30% re-stock fee. No returns are permitted after 90 days. Previously used\/installed items\u00a0cannot<\/strong>\u00a0be returned, unless covered by warranty.<\/p>\n

Returns for special order items or items that have been modified (such as cut glass) are assessed on a case-by-case basis. If a return is allowed, special order items will incur a variable re-stock fee of up to 50%.<\/p>\n

Customers have the option to ship return items back to Power Plus International themselves or have us arrange for a pick-up. Return shipment costs paid by Power Plus International will be subtracted from the credited amount, unless we are at fault.<\/p>\n

All product warranties implied are the manufacturer’s liability. If an item is returned under the manufacturer’s warranty, Power Plus International will forward the goods to the manufacturer for inspection and determination, which may take up to 6 weeks. The final decision as to whether the situation is covered by the warranty is solely at the manufacturer’s discretion.<\/p>\n

Privacy<\/strong><\/p>\n

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  1. Introduction<\/strong><\/li>\n<\/ol>\n

     <\/p>\n

    Thank you for visiting Power Plus International. Please read our Terms of Service and this Privacy Policy carefully, as you must agree to both documents as a condition of using our Service.<\/p>\n

     <\/p>\n

      \n
    1. Definitions<\/strong><\/li>\n<\/ol>\n

       <\/p>\n

      Throughout this document, we may use certain words or phrases, and it is important that our \u00a0customers understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found throughout this document:<\/p>\n